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Book Chapter
L. Plaza and Carrillo de Albornoz, J., Sentiment Analysis in Business Intelligence: A survey, in Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus, IGI‐Global, 2011, pp. 231-252.
A. Aker, Plaza, L., Lloret, E., and Gaizauskas, R., Multi-document Summarization Techniques for Generating Image Descriptions: A Comparative Analysis, in Multi-source, Multilingual Information Extraction and Summarization (Theory and Applications of Natural Language Processing), Springer, 2012.

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